Australian Network Engineers - National Bank Of Vanuatu
Servers Network Project IT Help Desk Support staffs

 

The National Bank of Vanuatu (NBV) provides state of the art banking services across the pacific island nation of Vanuatu.  Its retail banking services are delivered through 14 online branches and via various electronic and mobile banking platforms - all of which have critical reliance on IT Infrastructure.   Bank services are a 24/7 operation and downtime of any kind is not acceptable.   In 2010 due to rapid expansion, the Bank moved from its home of 10 years into brand new purpose-built 4 story premises.   NBV engaged Australian Networking Engineers (ANE) to plan, co-ordinate and manage the migration of network and server infrastructure to the new building. Their brief was to prepare and move our complex network of 20 servers, numerous subsystems and telephone systems for migration to the new location with minimum outage of services.

At the same time, the Bank commissioned a nationwide VSAT network to bring 14 of its 25 remote island branches online, and these also had to be integrated into the existing network.

The approach ANE took proved to be very effective.  Rather than creating a new network they made the new building including the new Server and Communications room an extension of the existing network.  This circumvented the many problems that could have occurred allowing the various hardware items to be simply reconnected at the new location.   Disruption to core banking services was only 30 minutes in the small hours of the morning while the database servers were physically relocated.

Opening day of the new building experienced no technical hitches whatsoever.   It was a very pleasing result for what could have been a very stressful event if not well managed.

Stuart Mathison Head of Operations Port Villa

 

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